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Terms & Conditions

At Pure Essence Co., we value the trust you place in us—not just when you choose a piece of jewelry, but when you share your personal information. We are committed to protecting your privacy and ensuring that your data is handled with the same care and respect as the sentimental gifts we create.

1. Information We Collect

To provide you with a seamless gifting experience, we collect certain information when you visit our store:

  • Personal Details: Name, email address, shipping address, and phone number provided during checkout.

  • Payment Information: We use secure, third-party processors to handle your payment details. We do not store your full credit card numbers on our servers.

  • Order History: Details of the beautiful pieces you’ve purchased to help us provide better customer support.

2. How We Use Your Information

We use the information we collect to honor our commitment to you:

  • To process and ship your orders.

  • To communicate updates regarding your delivery.

  • To send you occasional "insider" updates or meaningful gift inspiration (only if you’ve opted in).

  • To improve our website experience and ensure our collections resonate with your needs.

3. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted partners who help us run our business, such as:

  • Shipping Carriers: So your package finds its way home.

  • Payment Processors: To ensure your transaction is safe and secure.

  • Service Providers: Tools that help us send emails or analyze website traffic to improve your experience.

4. Cookies and Tracking

Our website uses "cookies" to remember your preferences (like what’s in your shopping cart) and to understand how visitors interact with our store. You can choose to disable cookies through your browser settings, though it may affect some features of the site.

5. Your Rights and Choices

You are in control of your information. At any time, you may:

  • Unsubscribe: Opt-out of marketing emails via the "unsubscribe" link at the bottom of any message.

  • Access or Delete: Request a copy of the personal data we hold about you or ask us to delete it entirely.

6. Security

We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to keep your "essence" safe.

7. Updates to This Policy

As our brand grows, we may update this policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about your privacy or how we handle your data, please reach out to us on our contact page.

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